Project Overview

RemixDAO Website- 2024.05 — 2024.07

Product background

The project centers around RemixDAO, a Web3 investment platform designed to help users discover, evaluate, and participate in early-stage crypto projects. Unlike traditional exchanges, RemixDAO focuses on community-driven investment, where users can track project roadmaps, contribute to governance decisions, and manage their portfolios—all in one place.
However, during usability evaluations and heuristic reviews, we identified several issues that hindered user trust and engagement, especially for newcomers to the Web3 space. These included unclear value propositions, fragmented user journeys, and inconsistent UI patterns.
To address these gaps, our redesign aimed to improve information clarity, investment accessibility, and visual trust, while supporting a diverse user base ranging from experienced crypto users to Web3-curious beginners.

01 | Team Goals

Enhance usability, clarity, and trust across principal user flows, including login, dashboard, and investment interfaces.

02 | My Role & Deliverables

I was the sole designer responsible for all UI/UX work (wireframe, user flow, UI mockup, prototype), collaborating with one PM and, one full-stack engineer.

03 | Project Challenges

With only three months, I had to independently identify issues and deliver a design iteration. The team had limited UX knowledge and no research resources. The original system lacked structure and clarity, requiring me to redefine the module’s purpose and flow.

Project Background & Problem Analysis

RemixDAO is a strategy platform designed for crypto investors, serving a diverse user base—from beginners entering Web3, to traditional finance investors, to advanced on-chain users. The product’s core features include strategy participation, performance tracking, community-based leaderboards, and multi-chain asset management. The goal is to build a modular experience that fosters transparency and user motivation.However, the original product posed several usability challenges that hindered user understanding and retention:

  • First-time visitors struggled to grasp the platform’s value and how to get started, making it difficult to build trust
  • The Club module, intended to motivate users by showcasing team and individual performance, lacked a clear comparison structure, making it hard to understand one’s standing and drive engagement
  • In the Vaults, users couldn’t easily understand the actual on-chain earnings and asset composition of their strategies. The data lacked visual hierarchy, grouping, and charts. The workflows also lacked guidance, which diminished user trust and made it difficult to feel in control of their investments.

    How I Identified These Issues

    1. Internal Interviews
    I conducted interviews with the CEO, marketing lead, and community manager to understand our core user segments:

    • Beginner users who need onboarding clarity and confidence
    • Mid-level investors who focus on portfolio performance and risk
    • Advanced users who care about efficiency, chain/version control, and strategic flexibility

    These conversations also revealed the importance of the Club module in motivating users through team performance and referral-based earnings—yet its current design failed to support this purpose effectively.

    2. Heuristic Evaluation
    Since we couldn’t directly test with users, I applied Nielsen Norman Group’s 10 usability heuristics to identify major UX issues:

    • The vaults lacked visual hierarchy and clear grouping, violating principles of information scannability
    • The Club interface offered no intuitive comparison or sorting logic, reducing user control and engagement
    • The landing page failed to communicate core value props quickly, which risked confusion and bounce

    Module 2:  Club — Performance Visibility and Social Motivation

    1. Modular Card Layout for Performance Comparison

    • Design Rationale:
      Dense data tables created cognitive overload for users, especially when comparing multiple metrics across many users. A modular card layout—featuring icons, color accents, and grouped data—helps break down information for faster scanning and comprehension.
      Benchmarks :
      I studied Web3 platforms like Zapper and Zerion for their card-based layout clarity. I also referenced Notion and Figma, which use modular groupings and visual hierarchy to structure complex data.
    • Hypothesis:
      Switching to a modular card design will reduce information fatigue and enable faster performance comparison, especially for tasks like identifying top earners or assessing downline contributions.
    • Trade-off:
      While card layouts improve scannability, they reduce on-screen density. This may frustrate expert users who prefer data-dense tables. Layout structure and spacing had to be rebalanced to preserve content clarity.
    • Validation:
      Run A/B tests comparing table vs. card layouts for task success rate and completion time. Product analytics will track dwell time and card engagement within the Club module.

    2. Grouped Display by Status: Active vs. Inactive Strategies

    • Design Rationale:
      Users tend to mentally organize performance data by relevance. Splitting strategies into "Active" and "Inactive" groups reduces visual clutter, making it easier to focus on current performance.
      Benchmarks: I took cues from Google Analytics and Asana, which segment tasks by status to align with user intent. Zapier also applies similar logic when organizing workflows by active/historical state.
    • Hypothesis:
      A segmented view will shorten the time users need to locate current strategies, leading to faster interactions and more confident decision-making.
    • Trade-off:
      Grouping data requires clear status logic and adds vertical space. Users with large datasets may need to scroll more, so layout and pagination must be well-balanced.
    • Validation:
      We can use Tree Testing or Card Sorting to verify grouping logic, track click-through rates in the "Active" section, and gather feedback via clarity-focused satisfaction surveys.
    • Rationale
      The original filter system only supported basic, flat filtering. It lacked the ability to segment users based on relational hierarchy (Parent / Layer), asset range, or user name. To improve performance discovery and competitive comparison, I introduced a redesigned Advanced Filter Panel featuring:
    • structured filter sections (Layer, Parent, Name)
    • a visual asset range slider with histogram
    • quick toggles for Top 3 / 5 / 10 performers

    Benchmarks:
    I drew inspiration from Dune Analytics and Amazon Seller Central for multi-condition filter layout, and from LinkedIn Recruiter and Figma Team Browser for hierarchical search patterns and visual range sliders paired with data context.

    • Hypothesis:
      A structured, multi-condition filter experience will enable users to identify and compare relevant performers faster (e.g., "Top 5 users within $1,000–$5,000 range"), leading to better engagement and retention.
    • Trade-off:
      Adding more filter layers increases UI complexity and may introduce a learning curve for first-time users. To address this, I prioritized clear sectioning, defaults, and progressive disclosure to reduce overwhelm.
    • Validation:
      In future iterations, we can validate this solution through:
    • First-click testing to assess discoverability and correct usage of the filter panel
    • Feature usage tracking to measure how often users engage with filters like Layer, range, or Top N shortcuts, and whether these lead to higher interaction rates
    • Task-based usability tests simulating user goals (e.g., “Find the top 3 subordinates in a specific strategy”) to measure accuracy and efficiency

    Module 3:  Vaults – Making Strategy Execution Clear and Confident

    1. Improving Vault Usability with a Staked Filter

    • Design Rationale:
      Crypto users often revisit platforms to track only the vaults they’ve already invested in. By introducing a "Staked" toggle, we help users filter out irrelevant pools, reduce scanning effort, and focus on personal asset performance.
      Benchmarks: Inspired by DeBank and Zerion, which prioritize user-owned assets in dashboards. Binance Earn also provides "My Holdings" filters to streamline asset tracking.
    • Hypothesis:
      A toggle for staked-only strategies will help users locate relevant vaults faster, reduce time-on-task, and enhance confidence in tracking returns.
    • Trade-off:
      Adding a toggle introduces extra UI elements and logic. There’s a risk that new users may mistake the filtered view as the full product, especially if toggle state isn’t clearly indicated.
    • Validation:
      We can analyze toggle usage rate, session heatmaps (e.g., via Hotjar), and observe if users spend less time scrolling when it’s active. Feedback surveys will help assess clarity and perceived control.

    2. Clarifying Web3 Jargon with Just-in-Time Tooltips

    • Design Rationale:
      Web3 platforms often contain unfamiliar terminology. By introducing tooltips for terms like Deposit, Pending Token, and Strategy, I provide just-in-time, non-intrusive guidance that helps less experienced users build confidence and reduces fear of misoperation.
      Benchmarks: Tooltip behavior aligns with Google’s Material Design system and follows the principle of progressive disclosure from Nielsen Norman Group.
    • Hypothesis:
      Clear tooltips will increase comprehension for new users, reducing hesitation during transactions and improving engagement with complex concepts.
    • Trade-off:
      Tooltip interactions require thoughtful design for accessibility (e.g. focus state, keyboard support). Additionally, maintaining concise content within limited space demands careful writing and localization planning.
    • Validation:
      We can test comprehension via user interviews and click-tracking on tooltip triggers. Qualitative feedback will focus on clarity, helpfulness, and trust.

    Prototype

    Success Metrics

    To evaluate whether the redesign achieved its goal, I defined the following success indicators:

    • Bounce Rate ↓
      Visitors should feel more secure and continue exploring instead of leaving immediately. A lower bounce rate reflects improved first impressions and trust.
    • Connect Wallet Conversion Rate ↑
      More users should feel confident to connect their wallet after seeing upfront trust signals. This is a key indicator for onboarding success.
    • Filter & Sorting Action Rate ↑
      The Club module redesign encourages strategic comparison. Increased interaction with filters, sorting, and Top N views validates that users are actively exploring and engaging with the interface.
    • Vault Selection Rate ↑
      Users can make faster decisions with aligned layout and strategy badges.

    Takeaways

    Designing this crypto investment platform from end to end taught me how to structure complex data and interactions into modular, user-friendly experiences — especially for Web3 beginners and comparison-driven investors.

    I learned that card-based layouts not only improve scannability but also reduce cognitive load by breaking information into digestible segments. Mapping interaction types to task frequency also proved critical: search needed full-screen focus, sort worked best in a drawer UI, and filters—though used less often—benefited from a structured, expandable sidebar with clear active states. Aligning layouts for comparison tasks helped users evaluate strategies more effectively, while a clear, stable visual tone enhanced trust in a high-risk, fintech context.

    Without access to real users or usage data, I relied on heuristic evaluations, crypto benchmarks, and UX research (e.g., NN/g, Google UX Playbook) to support key decisions. This experience strengthened my ability to design independently, make strategic trade-offs, and build scalable systems under constraints — all while balancing usability, learning curves, and business goals in a Web3 environment.

    If I were to continue evolving this design, I’d prioritize usability testing with Web3 newcomers to validate assumptions around filter complexity, comparison logic, and visual tone perception.

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